Privacy policy
Privacy policy
Last updated: 4 October 2026. Short, in plain English, because we'd want the same.
What we collect
- Your email address: to deliver your decode and contact you about your reservation.
- Your report PDF: to produce the decode you paid for.
- No payment details: card payments are not connected yet, so we collect no payment information at all. Reservations are free and stored on your own device.
What we don't do
- Your report is kept only long enough to produce the decode, then deleted.
- No selling, no sharing, no marketing use of your report or email.
- No trackers inside the decode document.
Retention
Report PDFs are deleted after the decode is produced. Purchase records are kept as required by tax law. Reservation details are kept only on your own device.
Your rights
You can ask for a copy of everything we hold on you, or ask us to delete it. Contact: through the form on the checkout page.
Not advice
The decode is general information, not engineering, legal, financial, or valuation advice. ReportLens is not a building inspector, structural engineer, lawyer, or valuer.